FAQs: Security

I am using a Mac with IE and I can't access the secure parts of the site.


When you attempt to log on to a secure Web site using Internet Explorer 5.x for Macintosh, you may receive the following error message: Unable to establish a secure connection to web page failed. There is a problem with the security certificate from that site (the identity of the certificate issuer is unknown). (etc.) To fix this problem, open the IE browser, click on edit in the Mac tool bar, click Preferences and select security. Click Reset to Default, then OK. This will update the list of CAs. Close then re-open the browser and the problem should be fixed.