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What is the URL Gripper?
The URL Gripper feature is offered free to all customers who register a domain name. The URL Gripper keeps a domain name in the address bar of the browser as a visitor browses your site. This prevents them from seeing your long URL. You can turn the URL Gripper on or off in the My Account area.
Why does my site generate an error message after I turn on the URL Gripper?
Frames, JavaScripts, and Java applets can cause technical problems when the URL Gripper is turned on. If you're getting error messages, check to see if any of these features are present.
What happens to the META tags after I turn on the URL Gripper?
If you turn on the URL Gripper and enter the related domain name in your browser and view the source code of that page, you will see different HTML code. This code is required for the URL Gripper to work. By default, this new code does not include any title tag information or META tags. You can add title tag information and META tags with the Title and META Tag Generator.
Why do I return to my home page when I reload a page in my site?
When you click the "Reload" or "Refresh" button on your browser, the page that is reloaded is the one indicated in the address box of the browser. After you turn on the URL Gripper, the domain name (http://www.namesecure.com) stays in the address bar, even when you are looking at a different page. This is why you return to your home page when you reload.
When I bookmark a page in my site, the home page is bookmarked. Why?
When you bookmark a page, the page saved is the one indicated in the address box of your browser. This is not necessarily the page that is being displayed in the browser window. When the URL Gripper is on, the target page will usually be your home page (whose URL stays in the address box).
Why do the top and left margins change depending on whether the URL Gripper is on or off?
For a web page without frames, there is a 10-pixel to 20-pixel top margin and left margin by default. The default margin values cause a slight difference in layout when the URL Gripper is turned on. One way to solve this problem is to put your pages in a table with a 10-pixel border width. Set all color options (table border and table background) to the same color as the background of your page. On most browsers, the table will be invisible to visitors and will correct the layout of your page.
Why don't subdirectories show up in the location box when the URL Gripper is turned on?
This has to do with how the URL Gripper is implemented. Unless your Web site is located at a static IP address, this limitation can't be overcome.
If I turn the URL Gripper on, can I use the related domain name in the path information that I write in my HTML code?
No. You must use real file locations when referencing files in HTML.
Why does the domain stay in the location box after I leave my site and surf other sites?
Tthe URL Gripper can affect your external links. If you want an external site's URL to show up in the location box, you need to modify the HTML code for the link. Add a "target=_top" attribute to the hyperlink tag.
What's the impact of the URL Gripper on search engine indexing?
When the URL Gripper is on, some of the HTML code for your home page is automatically generated by NameSecure. By default, Title and Meta tag information (which is often indexed by search engines) is absent. You can specify the Title and Meta tag information displayed when the URL Gripper is on in My Account.